Airline passengers were diverted a thousand miles from their intended destination after a “disruptive” woman ran amok in mid-air and started slapping other passengers.
The Jet2 flight to Antalya left Manchester at around 9.15am on Monday morning. It had originally been due to arrive in Turkey around four and a half hours later.
However, following the incident involving a ‘disruptive’ passenger onboard, the flight was diverted Vienna.
One fellow-passenger, who declined to give their name, said that a female passenger had started to behave disruptively “about an hour and 20 minutes” into the flight. “There was lots of noise,” they added.
“Then,” the eyewitness told the Manchester Evening News, “she came to the front of the plane. She was really angry towards Jet2 staff and wouldn’t calm down. Her voice was getting louder and more aggressive – she was shouting in people’s faces.
“People were saying she was kicking off at the airport before she even got on the plane. Then some people said it was over babies crying on the flight.
“A customer said something and she slapped him in the face. Then a man got up to try and calm the situation before taking her to the back of the plane.”
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The passenger said that staff then made the decision to divert the flight to Vienna. As the plane landed, the woman was said to have slapped another passenger as she was getting off.
“This is the first time we have had to land because of someone on a flight,” the passenger added. “Jet2 staff handled the whole situation very well. Nobody could help the out-of-control woman once she slapped the passenger.”
Jet2 sent a text message to passengers onboard the flight just before 12pm, apologising for the incident.
The message said: "Hello, we are sorry that due to the disruptive behaviour of a fellow passenger, your flight has been diverted to Vienna. We are working on a situation to get you on your way as soon as possible."
The plane landed in Vienna at around 11.40am, almost two and a half hours into the flight. It then set off again for Antalya at 1pm, finally arriving shortly after 3pm.
Manchester Airport declined to comment on the situation, saying it was a matter for the airline.
In a statement, Jet2 confirmed the incident. The flight operator also confirmed that the flight successfully continued onto Antalya once the passenger had been offloaded.
A Jet2 spokesperson said: “We can confirm that flight LS895 from Manchester to Antalya diverted to Vienna earlier today so that a disruptive passenger could be offloaded. As a family friendly airline, we take a zero tolerance approach to disruptive behaviour.”
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