A frustrated baggage handler was filmed saying "f**k them" as he revealed he had been forced to do the work of two employees by himself amid the chaos in UK airports.
The unnamed airport worker was filmed struggling to sort a large number of suitcases ahead of a scheduled flight. In the video, the worker said: "Just literally no staff, mate. It is s***."
A Channel 4 Dispatches investigation witnessed baggage handlers at Manchester Airport performing physically demanding work by themselves on long shifts over multiple days that would typically be covered by two or more people.
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Other baggage handlers describe how their team numbers had been slashed, commenting that the majority of people who were sacked were "experienced staff."
Swissport, the baggage-handling company used by many airlines, sacked over half of its 6000 baggage handling staff during the pandemic.
In the video, the baggage handler is asked whether the luggage on the floor needs to be put back on the conveyor belt, the man continued: "I give up. I have just had enough already.
"It's meant to be a two-man job. Put me on my own. This one's failed a little bit.
"I thought to myself, you know what? F*** them. I don't give a f*** mate."
Reporter Jane Moore added: "Some passengers have connecting flights. If their bags aren't put in the right container, they risk getting lost."
Commenting on their investigation, the undercover reporter said: "To be honest, I just don't know how people do these shifts and these kinds of hours starting at 3am.
"It’s absolutely brutal. No one gives them much credit.
"But without them, no one's flights will be taking off. No one will be going on holiday."
In other clips from Channel 4 dispatches, passengers were seen entering restricted areas and others even volunteered to help staff who were struggling with the work load.
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In response, Swissport gave this statement: "We are sorry for our part in the disruption some people have experienced at Manchester Airport.
"We are doing everything we can to mitigate delays for passengers, including hiring more than 4100 people since January."
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